和Apple Store 银座店的沟通经过

具体来讲就是被某个店员怠慢了。
不多说,直接贴邮件,小学英文伤眼注意。


Share my feeling at Apple Store Ginza

Roy Li
4月19日 週四 下午8:13
寄給 ginza

Dear Apple Store Ginza:

I feel regret to write this letter for sharing my feeling on April 7th, 2018 at Apple Store Ginza.

I am a foreign speaker of Japanese, so I need to find some employer who speaks Chinese or English. When I ask an employee “Is there anyone for Chinese services ?” , A male employer with central parting answer me with inattentive attitude and answer Japanese customer right now with the polite attitude. That makes me feel annoyed, I didn't buy anything and just go back home.

Luckily, I went to Apple Store Shinjuku this afternoon, and the employer is so friendly and I get something I want.That lovely employer saved the Apple Store's star in my heart.

Roy
2018.04.19


Apple Ginza
4月20日 週五 下午3:15 (13 天前)
寄給 我

此处略去,主要内容为「我们非常抱歉,并且想和您通过电话联络」。
但是因为我甚至也不知道店员的名字,所以写了下面的回复。


Roy Li
4月21日 週六 下午2:14 (12 天前)
寄給 Apple

Dear Apple Ginza:

Thanks for your reply and I feel gratified about this letter.

For several reasons, I may not call you, I wrote the first mail is only for report something terrible in your Store.
Apple is a commendable company and I feel comfortable when I use my Apple device. So I hope that unhappy thing will never happen to the other customer like me.

Best regards,
Roy


感想?没感想,纯粹发出来。